Terms & Conditions

Please contact through email: support@upublish.com, if you would like more detailed information on the Terms & Conditions that we use.

Product Terms and Conditions
  1. These Terms and Conditions (“T&C”), as amended from time to time are the complete and exclusive statements of understanding between Hindustan Media Ventures Limited (“HMVL”) & the User()/Subscriber(s) and shall enroll for availing the Services on UPublish (hereinafter referred to as the “UPublish”). It supersedes all other prior understanding, whether oral or written. All representation or other communications between the HMVL & the User/Subscriber amounts to acceptance of these terms & conditions.
  2. UPublish is a Software as a Service product providing content management and publishing tools to businesses as well as groups of people and individuals. Users can sign up by choosing the subscription plans provided on the website and get access to the Content Management System (CMS). UPublish will help subscribers develop engaging content through its CMS, grow traffic and drive personalized ad campaigns thereby increasing effective Content Performance Measurements CPM.
  3. To subscribe into UPublish, a User needs to own/ have license to a domain.
  4. Through UPublish, following services can be availed:
    • Content Management System to create and publish engaging content.
    • The CMS will provide for storage space for different media and manage the same
    • Predefined themes for the websites
    • Analytics for Content Performance Measurements
    • Dedicated Virtual Machine to host the website
    • Provision to use HT Ad demand and other third party demand on the website and earn revenue
  5. Registration Process

    The following are the steps in the registration process:

    • User to enter the details for registration on the website via “Request a Demo” tab. UPublish team will contact the User to provide a Demo of the platform for familiarization.
    • Post this the User lands on the payment page where he/she may select the plan (monthly/Annually) for which he/she wants to subscribe and enter the domain which is to be mapped with the CMS.
    • Post this the User can proceed to make the payment via the different methods as provided.
    • Once the payment is successful, and the setup is done the Subscriber will be able to access the CMS and start working on his/her website.
    • Dedicated Virtual Machine to host the website
    • Provision to use HT Ad demand and other third party demand on the website and earn revenue
  6. Subscriber Dashboard details

    The Subscriber Dashboard will have the following modules:

    • Dashboard and Analytics: Information related to the website and content performance, will be available
    • Posts: This module will enable Subscriber to create and manage blogs, articles that can be published on the website
    • Pages: This module will enable Subscriber to create pages for the websites and manage the content that is shown on these pages
    • Comments: This module enables Subscriber to view, edit, take actions on all the comments that have been done across the entire website
    • Category: This module enables Subscriber to create and manage categories based on the different topics on which content is present on the website
    • Tags: This module enables Subscriber to create and manage tags based on the different topics on which content is present on the website
    • Media: This module allows Subscriber to upload and manage the different media that can later be used in different blogs and articles
    • Users and Role management: This module allows the Subscriber to manage the access of different users within the organization. It also provides feature to invite other users to get access to the CMS
    • Widgets: This module allows the Subscriber to add and manage a variety of widgets which can be added to different sections of the website
    • Advertisements: This module allows the Subscriber to manage the ad slots that are present on the website.
    • Templates and Themes: This module presents the different predefined themes for the websites that the Subscriber can choose to as a beginning
    • E-Paper: This module allows the Subscriber to create an e-paper based on pdf and images which can later be used to add on the website. E-paper as the name suggests is an online version of the print paper
    • Settings: This module allows the Subscriber to tweak various settings for the CMS as well as the profile. Subscriber can also request for change of subscription plans and also for additional storage
  7. Details of Service(s)

    The Subscriber Dashboard will have the following modules:

    • Content Management System:
      • The CMS will provide all the features as stated above. This will enable the users to create and publish content.
      • Users will be able to add others from their organization or group. Users can make use of the common media and content library within the CMS. This will lead to effective sharing and lesser TAT
    • Subscription Plan Details
      Features Startup Lite Premium Professional
      Page Views Limit Upto 1MM / Mo Upto 3MM / Mo Upto 8MM / Mo Upto 8MM+ / Mo
      Monthly subscription pricing(INR/Month/domain) 2500 7000 12000 20000
      Annual Subscription pricing (INR/Month/Domain) (Upfront annual payment) 1875 5250 9000 15000
      Storage (in GB) 50 GB 80 GB 160 GB 320 GB
      Email + Whatsapp support Y Y Y Y
      Phone support Y (1 call, 30 mins) Y (1 call, 60 mins) Y (2 calls, 60 mins) Y (2 calls, 60 mins)
      Themes Y Y Y Y
      Multi language Y Y Y Y
      Desktop site Y Y Y Y
      Mobile site Y Y Y Y
      Adserver integration Y Y Y Y
      Android App* N Y Y Y
      iOS App* N N Y Y
      * Value added services are billed separately above the subscription fees
      1. Upgrading of Plan can be done on automatic.
      2. Any change in the plans for upgrade would be made effective immediately. All differential payments will be made at the time of effecting such upgrading.
      3. Downgrading of Plan: If the Subscriber wants to a lower subscription plan then the request has to be raised by them via e-mail and the process will happen offline..
      4. For further clarity on upgrading/downgrading plan, may check the FAQs.
    • Storage space for media:
      • Users will be able to store images, videos, audio and other types of media files which can be brought into use by everyone who has access to the CMS
    • Predefined themes:
      • Users will have the provision to choose from 3 different varieties of website themes. Users can use these as a starting point for their website and improve on the same
      • Users also have an option to design their website from scratch
    • Analytics:
      • The CMS will provide for analytics on the content that is present on the website. Users will be able to see the page views, likes, comments on the different posts.
      • Users will also get the time wise breakup of the page views across the different pages, top authors, top articles, etc.
    • Hosting service:
      • Users' website will be hosted on VMs and maintained by monitoring server health and downtimes.
    • Advertisements:
      • Users have the provision to use HT Ad demand or other third-party Ad demand on their website. This will act as a source of revenue for the users.
    • Revenue share for HT Ad demand: The User opting for HT Ad demand shall be eligible for Revenue sharing which will take place on a monthly basis when the revenue is reconciled by the HMVL. Users will also have access to reports and statistics of the ad slots on a request basis. The revenue share percentage will be in the ratio 2:3 for HMVL and Subscriber respectively.
    • Support:
      • WhatsApp and email and phone support will be available to the users to get their queries answered.
    • Ancillary Services:
      • Upublish at its sole discretion provide certain value added services to the Subscriber which will be catered to offline.
  8. In case of non-payment, Upublish reserves the right to restrict access to the CMS of the Subscriber/User. Upublish also reserves the right to destroy any data stored by the Subscriber on the portal.
  9. Any payment made towards the subscription of the Product cannot be refunded. The subscription will only conclude at the end of the subscribed period.
  10. Any attempt by a User/Subscriber to deliberately damage or undermine the legitimate operation of the UPublish is a violation of Criminal and Civil Laws and should such an attempt be made, HMVL reserves its right to seek damages from any such User/Subscriber to the fullest extent as permitted by law.
  11. HMVL, and/or its subsidiaries, offices and representatives shall not be liable to any person or entity for any direct, indirect, incidental, special, punitive or consequential damages, including loss of profits, incurred by a User/Subscriber or any third party, whether in connection with the usage of UPublish, or for breach of any warranty or in tort.
  12. User agrees to indemnify HMVL, its agents, employees, representatives, associates, affiliates, parent and subsidiary companies against any and all claim, losses, costs, damages, liability and expenses arising out of the User’s breach of any of the T&C or arising out of or in connection with their use of the UPublish
  13. HMVL shall not assume any responsibility for incorrect or inaccurate capture of any User’s information. This will include but not limited to technical malfunctions, human or technical error, seeding or printing errors, lost or delayed or garbled data or transmissions, omission, interruption, deletion, defect or failures of any telephone or computer line or network, computer equipment, software or any combination thereof.
  14. The laws of the India shall govern these T&C. The courts of Delhi will have exclusive jurisdiction in case of any dispute arising under the Terms and Conditions herein.
  15. Any provision of the T&C that is prohibited or unenforceable in any jurisdiction shall ineffective as to that jurisdiction to the extent of that prohibition or unenforceability. That does not affect the validity or enforceability of that provision in any other jurisdiction nor invalidate the remaining provisions of the T&C.
  16. Any provision of the T&C that is prohibited or unenforceable in any jurisdiction shall ineffective as to that jurisdiction to the extent of that prohibition or unenforceability. That does not affect the validity or enforceability of that provision in any other jurisdiction nor invalidate the remaining provisions of the T&C.
  17. HMVL shall not be responsible for any loss or damage suffered by the User while enrolling for UPublish.
  18. Failure by HMVL to enforce any of these Terms and Conditions in any instance(s) shall not give rise to any claim by any person.
  19. Payments: UPublish is a paid service and the payments made by the User for enrolling shall be as offered by UPublish. All payments by Users shall be through the payment mechanism put in place by HMVL. Users shall have options to choose from and proceed with the payment for the enrollment via payment mechanisms including but not limited to Card Payment facilities, EMI Payment, Online Bank Transfer and Wallet Payment. It is hereby clarified that the payment gateway mechanisms are governed by the terms and conditions of the third party providers as listed on the Platform and the User agrees to be bound by those terms. Valid Credit / Debit/ Cash Card/ online bank transfers and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms agreed to between the Users and the respective issuing bank and payment instrument issuing company. HMVL shall not be liable for any unauthorized use, fraud, payment refunds, lost amount etc. in the transaction.
  20. User Communication: User hereby explicitly consent to receiving communication from HMVL or representative by email, telephone, Whatsapp or text message for the purposes of providing alerts and information including any transaction about our services.
  21. User Content: The information, photo, image, chat communication, text, software, data, music, sound, graphics, messages, videos or other materials transmitted, uploaded, posted, emailed or otherwise made available to HMVL (“User Content“), are entirely user’s responsibility and HMVL will not be held responsible, in any manner whatsoever, in connection to the User Content. The User agrees not to encourage or assist or engage others as well as himself/herself in transmitting, hosting, displaying, uploading, modifying, publishing transmitting, updating or sharing any information that belongs to another person and to which the user does not have any right to. HMVl shall in no way be held responsible for examining or evaluating User Content, nor does it assume any responsibility or liability for the User Content. HMVL does not endorse or control the User Content transmitted or posted on the Site by the User and therefore, accuracy, integrity or quality of User Content is not guaranteed by HMVL. User understands that by using the Site, he/she may be exposed to User Content that is offensive, indecent or objectionable to him/her. Under no circumstances will HMVL be liable in any way for any User Content, including without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by him/her as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the Site. User hereby waive all rights to any claims against HMVL for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.
  22. Account: User will be responsible for maintaining confidentiality of his/her account, password, and restricting access to his/her computer, and he/she hereby accepts responsibility for all activities that occur under his/her account and password. User acknowledges that the information he/she provides, in any manner whatsoever, are not confidential or proprietary and does not infringe any rights of any third party.

    If a User is accessing, browsing and using the Site on someone else’s behalf; he/she represents that he/she have the authority to bind that person to all the terms and conditions herein. In the event that the person refuses to be bound as the principal to the Terms of Use, he/she agrees to accept liability for any harm caused by any wrongful use of the Site resulting from such access or use of the Site.

    If a User knows or has reasons to believe that the security of he/her account has been breached, he/she should contact HMVL immediately at the Contact Information provided below. If HMVL finds a breach or suspects breach of the security of a User’s account, HMVL may require the User to change the password, or suspend the account without any liability to HMVL.

    HMVL reserves the right to refuse service and/or terminate accounts without prior notice if these Terms of Use are violated or if HMVL decides, in HMVL’s sole discretion. A User is solely responsible for all content that he/she uploads, posts, emails or otherwise transmits via the Site. The information provided to HMVL shall be maintained by HMVL in accordance with HMVL’s Privacy Policy.

  23. HMVL reserves the right, in its sole and absolute discretion, to amend or vary any of these Terms & Conditions at any time without prior notice or intimation.
  24. By enrolling to avail the Service provided by UPublish Subscriber hereby acknowledges and agrees to abide by the Terms of Use, Privacy Policy, Cookie Policy, and other policies as may be amended from time to time.